2 Settembre 2008

I have visited the Hotel da Mariuccia last evening, and enjoyed my stay in-between two flights thorougly. I found the rooms clean, and loved the bathroom facilities (umm...bubble bath). The hotel staff were always extremely helpful. My room had no hot water in the evening, but the problem was promptly fixed. All of this I appreciated at the Hotel da Mariuccia. What I did not appreciate, however, were the mattresses, which felt hard as a rock and gave me a hard time sleeping. I also did not like the extra charges included in my booking, 15 euros for the shuttle to and from Malpensa, each way, and 3 euros for the internet. The receptionist did not ask me if I was okay with the payments, and I felt this was disrespectful, especially since their charges were rather big for a short trip to the airport. The hotel is very good service-wise, but they will try to make an extra buck on their customers' lack of information.

Fonte: TripAdvisor